Unfortunately telecommunications fraud is very common. For example, telephone exchanges are being hacked, 0900-numbers are misused and identities are swapped. With the Fraud Covenant we work together to fight telecommunications fraud.

How does it work?

How can I recognise fraud? Where can I report fraud? How can I quickly block a telephone number or suspend a money flow or have it suspended? In close collaboration with participating telecommunications providers, COIN manages a number of agreements and policies against fraud. These are laid down in the Fraud Covenant. Members can consult this covenant at any time. This allows you to act swiftly and adequately upon finding suspicious or fraudulent trafic. Furthermore, we offer you the possibility to share knowledge and experiences with us and other providers. This is the only way we as an industry can cope with fraud.

What do you get?

The COIN service Fraud Covenant offers direct access to all relevant information with regard to fraud prevention strategies. It allows you to participate in the Working Group where the covenant is assessed, improved, kept up-to-date, upon which valuable information is shared with other providers.

More information?

Would you like more information about this service? Please contact: Theo van den Berg via +31(0)182 69 00 74.